Privacy & Security

Xx99 Privacy Policy – Your Data Is Safe With Us

Protecting your personal data is our top priority at xx99. This Privacy Policy clearly outlines what information we collect, how it is used, and what rights you have. Your trust is the foundation of everything we do.

Last Updated: January 1, 2026
SSL encryption protected
No data sold to third parties
GDPR Compliant
24/7 support available

The Core Pillars of Our Privacy Policy

Here's a quick overview of the core principles we follow to protect your data at xx99.

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Strong Encryption

All your personal data and financial transactions are secured with 256-bit SSL encryption, ensuring bank-grade security.

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Your Data Is Never Sold

Xx99 never sells your personal data to third parties. Your data is used solely to manage your account and improve our services.

Adherence to International Standards

Our privacy policy is built in accordance with GDPR and international data protection standards. Protecting your rights is our priority.

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Cookie control is in your hands

Xx99 uses cookies to improve your experience on the site. You can change or disable cookie settings at any time.

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Transparent data use policy

We are transparent about the purpose behind every piece of data we collect. No hidden agendas — full transparency is our policy.

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Right to erasure

You can request deletion of your personal data at any time, and we will process it within the designated timeframe.

Your Data Rights

You have full control over your personal information on xx99.

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Right of Access

You have the right to know what data we hold about you. Upon request, the information will be provided within 30 days.

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Right to rectification

If any of your information is incorrect, you can request a correction and we will update it as soon as possible.

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Right to deletion

You may request deletion of your personal data, subject to certain conditions.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

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Right to Data Portability

You can receive your data in a structured, machine-readable format and transfer it to another service.

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Right to object

You have the right to object to the use of your data for specific purposes, particularly for marketing.

1Introduction & Scope

Xx99 (www.xx99.run) is an internationally licensed online betting and gaming platform serving players from Bangladesh and around the world. This Privacy Policy applies to all members who use our platform.

By registering on xx99, using our website or app, placing bets, or contacting us in any way, you are considered to have agreed to this privacy policy. Please read it carefully.

This policy is designed to clearly explain what information xx99 holds about you, why we hold it, and how securely it is protected. Our goal is complete transparency — no hidden terms, no fine-print traps.

This privacy policy is part of our Terms & Conditionstogether form a complete legal framework. Reading both documents is strongly recommended.

2What information is collected

Xx99 collects only the data needed to operate the platform, maintain security, and deliver the best experience. The table below provides a detailed breakdown of each data category:

Data Type Example Reason for Collection
Identity information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Verification & Support
Financial information Mobile Pay/Nagad number, bank account details Deposit & Withdrawal Processing
Transaction Information Betting history, deposit & withdrawal records Account management & fraud prevention
Technical information IP address, device type, browser Security & site improvement
Usage Information Page visits, clicks, session duration Improving User Experience

We never store your password or full payment card number. Payment details are processed directly through secure payment gateways.

3How We Collect Information

Xx99 collects information in several ways. You should have a clear understanding of each method:

  • Information provided directly by you: Information you provide directly when filling out a registration form, uploading KYC documents, using support chat, completing a survey, or participating in a promotion.
  • Automatic Collection: When you use our site or app, technical information is collected via cookies, log files, and tracking pixels.
  • Received from third parties: Transaction confirmations from payment processors (Mobile Pay, Nagad, etc.) and KYC verification results from identity verification providers.
  • Public Sources: Where legally required, information may be verified against government registries or public databases.

We only collect the data that is strictly necessary. Collecting information beyond what is needed goes against our policy.

4Purpose of data use

Xx99 uses your data only for the specific purposes outlined below and for no other purpose:

  • Account management: Managing registration, login verification, account security, and password resets.
  • Payment Processing: Securely processing deposits and withdrawals and maintaining transaction records.
  • Customer Support: Addressing your questions, complaints, and issues. Maintaining support history to provide faster assistance.
  • Fraud Prevention: Detecting unusual transactions, preventing money laundering, and maintaining platform security.
  • Legal Obligations: Complying with regulatory requirements and completing audits and reporting.
  • Service Improvement: Analyzing user experience to plan new features and games.
  • Personalized experience: Showing promotions, game suggestions, and offers tailored to your preferences.

If you'd rather not receive our marketing communications, click the "Unsubscribe" link at the bottom of any email, or Help centerto let us know.

5Data Sharing Policy

Xx99 never sells your personal data or shares it with third parties for advertising purposes. However, your information may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to process transactions with Mobile Pay, Nagad, Rocket, and other payment partners.
  • KYC service provider: Secure third-party verification services are used for identity verification.
  • Legal obligation: Data may be disclosed in response to a court order, government investigation, or valid request from a regulatory authority.
  • Technology Service Providers: Cloud hosting, analytics, and security providers may access limited data only under contract and strict confidentiality terms.
  • Business restructuring: In the event of a merger or acquisition, data may be transferred, though this policy will remain in effect.

All our third-party partners are contractually required to maintain data protection standards equivalent to this privacy policy. Any breach of this will result in termination of the partnership.

6Cookies & Tracking Technologies

Xx99 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience. The types of cookies we use and their purposes are explained below:

  • Essential Cookies: To maintain login sessions and ensure security. The site cannot function properly without these.
  • Functional cookies: To remember your preferred language, theme, and settings.
  • Analytical cookies: To understand which pages receive the most traffic and where users encounter difficulties. No personal identity is involved.
  • Marketing Cookies: To show you relevant ads and offers based on your interests. These are optional.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7Data Retention Period

Xx99 does not retain your data indefinitely. Specific retention periods are set for each type of information:

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial transaction records Up to 7 years where required by law
Communication & Support History 3 years after the last interaction
Betting History 3 years after account closure
Log files & technical data Up to 12 months
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or fully anonymized so that individuals can no longer be identified.

8Security Measures

Xx99 uses industry-leading security technology to protect your data. Our security framework is outlined below:

  • SSL/TLS Encryption: All data exchanged between the site and our servers is protected with 256-bit encryption.
  • Two-Factor Authentication (2FA): OTP verification is available as an added layer of security at login.
  • Firewall & DDoS Protection: Advanced firewalls to prevent unauthorized access and cyberattacks.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
  • Restricted Access Policy: Only authorized staff can access the data they need, and all access is logged.
  • Data backup: Critical data is regularly backed up with encryption so nothing is lost in the event of an incident.

No system can guarantee 100% security. We therefore recommend using a strong password, keeping 2FA enabled, and never sharing your account details with anyone.

9How to Exercise Your Rights

Exercising your data rights at xx99 is straightforward. Just follow the steps below:

  • Data Access: Email us at support@xx99.run to find out what information we hold about you. We'll respond within 30 days.
  • Data Correction: To Correct Inaccurate Information Help centercontact us via live chat or email.
  • Account deletion: Send account closure and data deletion requests to the support team. Some data may need to be retained for a specific period due to legal obligations.
  • Marketing Opt-Out: You can easily opt out of marketing communications by clicking the unsubscribe link at the bottom of any promotional email.
  • Data Portability: Request your data in a machine-readable format by emailing us.

All requests are processed free of charge. However, an administrative fee may apply for repetitive requests of the same nature.

For security purposes, we will verify your identity before processing any request. Requests cannot be processed without verification.

10Policy Updates & Contact

Xx99 may update this privacy policy from time to time due to changes in law, the introduction of new services, or business developments. For significant changes, we will notify you through the following channels:

  • A notice will be sent to your registered email address.
  • A pop-up notification will be displayed upon logging in to the site.
  • The "Last Updated" date at the top of this page will change accordingly.

Continued use of the site after any changes have been made will be considered your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

If you have any questions or concerns about this Privacy Policy, please get in touch with us:

  • Email: support@xx99.run
  • Live Chat: Help center Available on the page 24/7

This Privacy Policy has been written in Bengali for the convenience of players in Bangladesh. In the event of any dispute, the English version shall be considered the authoritative text.

Join xx99 Now – A Safe & Trusted Platform

Enjoy the best betting and gaming experience with your privacy fully protected. Easy payments via Mobile Pay, Nagad, and Rocket — from any device.

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